Novotel Birmingham Centre

Was literally just a one night stay for us, but could not fault the hotel staff, the look/cleanliness of the hotel. The reception smelt amazing! The car park was full on arrival so had to use the multi-storey round the back, which was fine, just a faff if needing things out the car, plus was more expensive than the hotel car park. With regards to the hotel it’s self, the only negative for us was that the toilet was not part of the bathroom, but in like a cupboard style room with no window or sink as soon as you walked in the room, so then your using the toilet, touching the handle to get out, walking into the bedroom opening the bathroom door before washing your hands, not really a bit of us.

The breakfast was pricey at £18 each however if you booked the day before it would be discounted to £13.50. Again that's expensive for sausage and bacon. The hotel is pretty central to everything so it has a great location with a weatberspoons over the road with a cheaper breakfast. Th hotel is very good and only reason I gave 3 stars on cleanliness was due to the carpet stains in the room. It looked like someone had vomitted and it had stained around the bed. It's not the hotel's fault the cleaners had done their best to clean. Everything else was spotless though. The bed was very comfy and with the black out curtain I slept sound.

I can't fault anything about the hotel, Me and my family really enjoyed our stay, including our 1 year old, it was her first time in a hotel, she was so excited. We even extended for another night. There was a nice size cot for her to sleep and our double bed was very comfortable, good night sleep. There was a gym and sauna, we didn't have chance to use unfortunately. The breakfast is worth it. There was hot buffet breakfast, along with cold buffet breakfast. Options for gluten free, and dairy free. Loads of options for hot drinks and cold. Pastries, cereals, toast,fruit etc. The hot buffet breakfast was very good, just the classic english breakfast. There was even a small play area for kids to play at the reception. Staff was fantastic, so polite, very helpful. I would gladly come back to this hotel again

The location is great as it's a 10 minute walk to the city centre. The room was clean, decent size, good price! We also got upgraded to an executive room for free, which was really nice of the staff! The hotel was secure as you needed to use your room card to activate the stairs and lifts.

Brilliant location for nightlife, shopping & attending events in the NEC. Paid £13.50 for breakfast and it was superb. Loads of choice and food was hot and tasty! Underground parking was convenient. Cheaper to book this through Just park than direct with the hotel. Roller shutter door meant it was secure and you need to walk in & out via hotel reception. Staff were very helpful and friendly. Very comfy bed. Tea & coffee making facilities. Mini fridge, safe and iron & ironing board in room. Hotel decorated beautifully for Christmas. I would stay here again.