The staff were amazing. To be honest if the staff are good everything else falls into place. The receptionist, Corina, was so helpful and funny. The manager, IOHUT, was lovely - even on the phone prior to booking and during the booking process. They gave us an inter joining room which made it even better. They phoned us taxis and they were lovely at all times . To everyone, not just our party. The location is great, very close to the bars etc and the art gallery. The lobby smells of figs and always looks smart and there’s a great area for kids to play without making the rest of the place look messy. Rooms have irons and nice product to use in showers etc. highly recommend
Rebecca
Mayıs 2025
Was literally just a one night stay for us, but could not fault the hotel staff, the look/cleanliness of the hotel. The reception smelt amazing! The car park was full on arrival so had to use the multi-storey round the back, which was fine, just a faff if needing things out the car, plus was more expensive than the hotel car park. With regards to the hotel it’s self, the only negative for us was that the toilet was not part of the bathroom, but in like a cupboard style room with no window or sink as soon as you walked in the room, so then your using the toilet, touching the handle to get out, walking into the bedroom opening the bathroom door before washing your hands, not really a bit of us.
Linsey
Nisan 2025
The location was good for us to attend a conference at the utility stadium and the local restaurants for a meal.
Julie
Mart 2025
The breakfast was pricey at £18 each however if you booked the day before it would be discounted to £13.50. Again that's expensive for sausage and bacon. The hotel is pretty central to everything so it has a great location with a weatberspoons over the road with a cheaper breakfast. Th hotel is very good and only reason I gave 3 stars on cleanliness was due to the carpet stains in the room. It looked like someone had vomitted and it had stained around the bed. It's not the hotel's fault the cleaners had done their best to clean. Everything else was spotless though. The bed was very comfy and with the black out curtain I slept sound.
Mamacita
Mart 2025
When we arrived, the lady at the reception was very nice and kind, and she was willing to change our room on a whim if needed. Overall, it was a very good stay. The restaurant is very nice with good food. Our eldest had a blast watching the pancake machine make his pancakes. The location was amazing for what we needed as we wanted to be as close as possible to the Christmas Market and other places we planned on visiting. Although there were bars and restaurants blaring music down the street, the room was lovely and quiet.
Diana
Ocak 2025
Great Room, comfortable, warm and had the provision of air conditioning and the ability to open a window slightly. Hair and shower gel provided. Tea/Coffee making facilities. Would have been good to have had biscuits provided also. Fridge for milk very handy. Staff on reception very helpful and approachable.
Sally
Mayıs 2025
I can't fault anything about the hotel, Me and my family really enjoyed our stay, including our 1 year old, it was her first time in a hotel, she was so excited. We even extended for another night. There was a nice size cot for her to sleep and our double bed was very comfortable, good night sleep. There was a gym and sauna, we didn't have chance to use unfortunately. The breakfast is worth it. There was hot buffet breakfast, along with cold buffet breakfast. Options for gluten free, and dairy free. Loads of options for hot drinks and cold. Pastries, cereals, toast,fruit etc. The hot buffet breakfast was very good, just the classic english breakfast. There was even a small play area for kids to play at the reception. Staff was fantastic, so polite, very helpful. I would gladly come back to this hotel again
Ebonie
Ocak 2025
Great location on Broad street. Good standard of accommodation, breakfast is likewise good. Stayed there before and will likely stay again when in Birmingham.
Robert
Aralık 2024
The location is great as it's a 10 minute walk to the city centre. The room was clean, decent size, good price! We also got upgraded to an executive room for free, which was really nice of the staff! The hotel was secure as you needed to use your room card to activate the stairs and lifts.
Laywood
Ocak 2025
The room was comfortable and staff even had the sofa bed set up before we arrived. And the hotel's location gave us really easy access to the activities we had planned - just a short walk from Legoland Discovery Centre and the Sealife Centre and a short tram ride from the City Centre. Every member of staff was helpful and so kind to me and my kids. Breakfast had a truly amazing selection - even for my fussy eater. The whole trip was an absolute dream from start to finish.
Emma
Nisan 2025